Zoom BackUpz User Guide
Table of Contents
1. Prerequisites & System Requirements
Before installing and using Zoom BackUpz, ensure you have the following:
- Zoom Account: A Zoom Pro, Business, Enterprise, or Education account with Cloud Recording enabled.
- User Role: User or Admin permissions with access to your account's cloud recordings.
- Operating System: Windows 10 or Windows 11 (64-bit).
- Storage: Adequate local disk space or network-attached storage (NAS/WebDAV) to hold downloaded video files.
- Network: An active internet connection for communicating with the Zoom API and streaming downloads.
2. Adding and Authorizing the App
Follow these steps to install Zoom BackUpz and authorize it with your Zoom account:
Download & Install the Desktop Application
Download the official Zoom BackUpz installer (zoom_backup_system.exe) on your Windows machine and run the setup. The application will launch with a clean sign-in screen.
Enter App Credentials (One-Time Setup)
If you are deploying Zoom BackUpz within your organization, enter your Client ID and Client Secret from the Zoom App Marketplace. The credentials are encrypted using the Windows Data Protection API (DPAPI) so you only need to enter them once.
Authorize via Your Default Browser
Click Sign In with Zoom (Browser). The application will automatically open your default browser (Chrome, Edge, Firefox) directly to Zoom's secure login page at zoom.us.
Grant Permissions
Review the requested permissions:
recording:read/cloud_recording:read: To list and download your cloud recordings.user:read: To identify your account and organize recordings by user.
Automatic Return to Desktop App
Zoom redirects to our verified callback page (https://zoom-backup-callback.pages.dev/), which automatically prompts your system to launch zoombackup:// and bring Zoom BackUpz to the foreground, fully authenticated.
Fallback: If your browser blocks protocol handlers, click "Open Zoom Backup System" on the webpage, or copy the displayed authorization code and paste it into the desktop app.
3. Using the App
Once authenticated, Zoom BackUpz gives you full control over your cloud recordings:
A. Selecting Your Backup Destination
Go to the Settings tab in the desktop application. You can choose:
- Local Directory: Any local hard drive, partition, or external storage drive (e.g.
D:\ZoomBackups\). - WebDAV / Nextcloud Storage: Connect directly to your private NAS, Nextcloud, or WebDAV instance by entering the server URL, username, and password.
B. Browsing & Indexing Recordings
The Dashboard displays all your Zoom cloud recordings chronologically, showing meeting topic, date, duration, file sizes, and available file types (MP4 video, M4A audio, VTT transcripts). All data is cached locally in an embedded SQLite database for instantaneous offline search.
C. Downloading & Archiving
You can download individual recordings or initiate a batch backup. Zoom BackUpz handles parallel downloads, tracks progress in real-time, and automatically verifies file integrity upon completion.
D. System Tray & Background Operation
Closing the window minimizes Zoom BackUpz to your Windows System Tray (notification area). The app continues background indexing without cluttering your taskbar. Right-click the tray icon to restore the window or exit completely.
4. Removing and Deauthorizing the App
If you no longer wish to use Zoom BackUpz, follow these two simple steps to completely disconnect your Zoom account and uninstall the desktop application:
Deauthorize via Zoom App Marketplace (Revoke Access)
- Log in to your Zoom account at https://marketplace.zoom.us/.
- In the top-right corner, click Manage.
- In the left sidebar, click Added Apps (or search for Zoom BackUpz).
- Click Remove next to Zoom BackUpz.
- Confirm the removal. Zoom will immediately revoke all active OAuth access and refresh tokens, terminating all API access.
Remove the Application from Your Computer
- In the Zoom BackUpz desktop application, click Sign Out. This wipes all encrypted tokens and cached credentials from your Windows DPAPI keychain.
- Open the Windows Start Menu > Settings > Apps > Installed Apps.
- Find Zoom BackUpz in the list, click the three dots, and select Uninstall.
- Follow the on-screen prompts to complete the uninstallation.
- Optional: Your downloaded recording files remain on your local disk. You can keep them or delete the backup folder at your discretion.
5. Security Architecture & Data Handling
Zero Intermediary Cloud Storage: Zoom BackUpz is a local client-side tool. Your meeting videos and transcripts never transit through any external servers operated by us. Downloads flow straight from Zoom's official servers to your target destination.
Enterprise-Grade Local Encryption: All sensitive credentials (tokens, client secrets) are encrypted on disk using the Windows Data Protection API (DPAPI), ensuring only your authenticated Windows profile can decrypt them.